Privacy Policy
Last updated: 27th July 2026
At Write Yourself Calm, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, why we collect it, how we use it, and your rights under UK data protection law.
Who We Are
Write Yourself Calm is a UK-based business offering digital journalling resources, online courses and inspiration designed to help women find greater calm, clarity and creativity through writing.
Business owner: Carolyn Neale
Email: hello@writeyourselfcalm.com
If you have any questions about this Privacy Policy or how your personal data is handled, please contact us using the details above.
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What Information We Collect
Depending on how you interact with our website, we may collect the following information:
Information you provide
• Your name
• Your email address
• Any information you choose to include when contacting us
• Purchase information relating to products or courses you buy
Information collected automatically
When you visit our website, Squarespace may automatically collect technical information such as:
• IP address
• Browser type
• Device information
• Pages viewed
• Time spent on the website
• Referring website
This information helps us understand how visitors use our website and improve the experience for everyone.
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How We Use Your Information
We use your personal information to:
• Provide the free resources you request
• Deliver digital products and online courses you purchase
• Send our newsletter resources if you have chosen to subscribe
• Respond to enquiries and provide customer support
• Process payments securely
• Improve our website and services
• Comply with legal and regulatory obligations
We only use your personal information where we have a lawful basis to do so.
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Email Marketing
If you choose to join our mailing list, your name and email address will be stored securely using Kit (formerly ConvertKit).
We use this information to send:
• Weekly Calm + Coffee newsletters
• Journalling inspiration
• New articles and resources
• Product updates
• Occasional offers related to Write Yourself Calm
You can unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us directly.
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Payments
Payments made through our website are processed securely using Squarespace Payments.
Write Yourself Calm does not store your debit or credit card details.
Please refer to Squarespace’s own Privacy Policy for information about how payment information is processed.
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Cookies
Our website uses cookies to help it function properly and to improve your browsing experience.
Some cookies are essential for the website to operate, while others help us understand how visitors use the site.
Where required by law, we will ask for your consent before placing non-essential cookies on your device.
For more information, please see our Cookie Policy.
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Third-Party Services
To provide our services, we work with trusted third-party providers, including:
• Squarespace (website hosting)
• Squarespace Payments (payment processing)
• Kit (email marketing)
These providers only process your personal information as necessary to provide their services and have their own privacy policies.
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Data Security
We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or disclosure.
Although no method of transmitting information over the internet is completely secure, we take reasonable steps to safeguard your data.
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How Long We Keep Your Information
We only keep your personal information for as long as necessary to:
• Provide the services you have requested
• Meet legal, tax and accounting obligations
• Resolve disputes
• Enforce our agreements
If you unsubscribe from our newsletter, we will stop sending marketing emails. We may retain limited information where required for legal or administrative purposes.
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Your Rights
Under UK data protection law, you have the right to:
• Request access to the personal information we hold about you
• Ask us to correct inaccurate information
• Request that we delete your personal information where appropriate
• Restrict or object to certain types of processing
• Withdraw your consent at any time where processing is based on consent
• Request a copy of your personal information in a portable format
To exercise any of these rights, please contact us using the details above.
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Children’s Privacy
Write Yourself Calm is intended for adults and is not aimed at children under the age of 18.
We do not knowingly collect personal information from children.
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Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our services or legal obligations.
The latest version will always be published on this page with the updated date shown at the top.
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Contact
If you have any questions about this Privacy Policy or the way your personal information is handled, please contact:
Write Yourself Calm
Email: hello@writeyourselfcalm.com
Postal Address:
25 Cades Grove
Ingleby Barwick
Stockton-on-Tees
United Kingdom
TS17 5FN
If you are not satisfied with our response, you also have the right to make a complaint to the Information Commissioner’s Office (ICO), the UK’s independent authority for data protection.